All tracked orders will be provided with a unique tracking number allowing you to track your parcel, this will be provided once your order has been dispatched
A signature is required upon delivery, if no one is available a calling card will be left and the parcel taken to the local depot. The recipient of the parcel must then contact the depot as soon as possible to arrange re-delivery or collection.
Please check the contents of your order immediately. If there are any issues please telephone us straight away, make sure you either check the contents whilst the carrier is present or sign unchecked.